On rare occasions, if an appliance is not operating as intended:
The first thing on do is to complete the attached document 'Request for Information'
When the form is completed, it gives the Technical back-up team, either in the UK or Italy, a better starting point, and idea on how the system has been designed, and should work.
Other more specific questions may follow.
The fault may not lie with the appliance, but in another part of the hydraulic and electrical systems.
Attachments: Request-for-Information.pdf
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