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Standard Alarm Codes:
A01 Fire failed to igniteCheck the pellet level in the tank.Check whether the brazier is correctly seated and does not have any evident incrustations of noncombusted fuel;Check ... |
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NOTE:
Prior to considering the following article, it should be noted that Specflue recommend that All MCZ boilers and Hydro stoves are installed together with a buffer or thermal store sized at 25 Li... |
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In some installations it is possible to experience downdraft in a flue system.
This can result in small quantities of smoke being expelled from the boiler, typically through the air intakes.
The pro... |
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All MCZ Biomass Installing Engineers should have a minimum of...
H005 - Biomass Appliance Installer certificate
Water Regulations Certificate (WIAPs)
Unvented and Vented Hot Water Systems (Pa... |
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When installating a Praktica, the position of the hopper in relation to the boiler is paramount.
You must ensure that the 'flexi connection pipe' between the appliance, and the hopper is at the corre... |
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There have been several reports of boilers and stoves exhibiting unusual behaviour when first switched on, with some or all of the following activity displayed:
Pellet auger constantly turning
Pel... |
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Any Compact boiler supplied during 2013 and early 2014 should be checked during commissioning to ensure that certain technical parameters are correctly set. Any boilers supplied with software Versions... |
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In response to a number of reported ignition failures in Compact boilers, MCZ have made some modifications to the parameters of the products during ignition phase, namely the fan speed and pellet rece... |
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There has been an issue with the spark igniters because they cannot handle the high load of 240v which is common in the UK, as you are aware we have received a number of complaints owing to this issue... |
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The documents attached below comprise the Installation & Commissioning, Service and Maintenance, and Intervention forms that must be completed by the attending engineer.
The first two f... |
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This article should be read in conjunction with the Compact circulation pump installation instructions to provide additional information relating to the connection of the pressure gauge tube to the ... |
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The cleaning function on the Practika should be performed every 2-3 days as recommended in the manual (Section 12.3). It involves manually switching on the smoke exhaust fan at maximum revolutions for... |
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A list of all MCZ and Red boilers and stoves that have received MCS certification may be viewed on the MCS website by following the link below:
http://www.microgenerationcertification.org/consumers... |
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This article must be read in conjunction with the User and Installation manual for this product
The Practika is different to many of the MCZ/ Red pellet boilers and stoves insofar as it does not have... |
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Using Compact appliances as an example -
In the User and Maintenance Manual, Compact 18 / 24 – page 18 – this shows distance around an appliance for maintenance purposes.But co... |
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Regarding the 'Hydro' stoves (Musa, Ego, Primula, Gardenia, etc.), do you know if they have a minimum threshold working pressure? All the literature I have seen for these ranges refer to them only ope... |
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Compact boilers have a 4 A fuse (fast-blow) in the motherboard and two 3.15A fuses in the small drawer of the main Switch in the back of the appliance.Practika boiler uses 8 A fuses in the main switch... |
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This article elaborates on the information given in the article 'Standard Alarm Codes and Fault Finding on MCZ RED Boilers', and should also be read in conjunction with the installation and user guide... |
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If you have a Compact appliance, and you have to add an external hopper from MCZ, you can choose between a 200 Kgs Hopper (40A11009) and Raised Base (40A12005) or a 400 Kgs Hopper (40A11010)... |
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On rare occasions, if an appliance is not operating as intended:
The first thing on do is to complete the attached document 'Request for Information'
When the form is completed, it gives the Technic... |
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This article relates to the MCZ Hydro range of products Ego, Musa, Suite, Club, Star.
For products supplied prior to March 2012:
In normal operating mode, if the boiler operates on the internal ther... |
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The Logika pellet boiler features a self cleaning grate. During the startup process, the grate will be rotated down into a vertical position to tip any ash and deposits into the ash pan. It will then ... |
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Note: This document must be read in conjunction with the Compact Circulation Pump Kit Installation manual, and the User/Instal instructions for the Compact boiler.
The Compact range of boilers are su... |
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The Cleaning function (within Settings menu) engages the flue fan at maximum speed, thus enabling cleaning of the heat exchangers (by manually shaking the turbulators) during periodical maintenance.
... |
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From approximately mid-2013 the spare part replacement igniters that MCZ are supplying for the Compact boiler range have spade connectors at the two terminals of the wires, as opposed to bare wire. Th... |
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There have been instances reported of a A16 alarm being raised on the MCZ Hydro stoves (Musa, Ego, Suite, Star) with the description "Water Overpressure Alarm" or "Manostat". This can occur when enabl... |
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To connect an external room thermostat to one of the Red Air range of stoves (Dalia, Margherita, Primula etc.) you should follow the following steps - these are also detailled in the Instaler and User... |
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This article relates to those boilers and stoves in the Red 365 range that have the Systen Configuration option (1-5), namely:
Compact
Primula
Orchedia
Gardenia
Margherita
Logika
CO... |
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There have been several reports of Primula stoves exibiting excessive noise and vibration when operating at maximum power leveles and/or maximum smoke fan speeds. Initial investigation when these symp... |
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This article relates to any of the MCZ Active System Hydro stoves that have the external interface panel as seen below (found at rear of boiler). These models include Ego, Musa, Suite, Club and Star:
... |
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Attached below are emissions test reports for certain MCZ boilers and stoves. These reports may be required for RHI submissions or other purposes. The list will be updated as other reports become avai... |
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There have been instances reported of Practika boilers displaying alarm code A09 (Smoke Sensor fault) where no such component or alarm exists on the product (the Practika uses a photoresistor sensor t... |
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The attached technical sheet summarises some information already provided in the product User and Instal manual, as well as some additional data concerning flue gas readings which is not contained wit... |
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Advise on the correct way to install pellet sensors for a pneumatic delivery system.
Always ensure that the writing on the sensor is facing the right way up. See picture attached. |
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The Compact 45 pellet boiler, like all the other models on the range, features both a water pressure switch and air pressure switch that provide a safety cutout function on the appliance, raising both... |
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